Privacy Policy – Petuk Restaurant
Effective Date: 01/05/2025
At Petuk Restaurant, accessible from https://petukrestaurant.com and our Android app on Google Play Store, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information We Collect:
- Personal Data: Name, mobile number, delivery address, and email during account registration.
- Payment Details: We do not store card or UPI details. Payments are securely processed via third-party gateways.
- Location Data: We use your approximate location (within a 6 km radius) to deliver food.
- Usage Data: Information about your interactions within the app or website to improve our services.
2. How We Use Your Information:
- To create and manage user accounts.
- To process orders and deliver food.
- To provide customer support and notify you of offers.
- To apply wallet cashback and track order history.
3. Sharing Your Data:
We never sell or rent your personal information. Data is only shared:
- With delivery agents for order fulfillment.
- With payment gateways for processing secure transactions.
- As required by law or regulatory authorities.
4. Security Measures:
We follow industry-standard security practices to protect your data. However, no method is 100% secure. We encourage strong passwords and safe browsing habits.
5. Your Rights:
You may access, edit, or delete your account anytime from the app or website. For data removal or privacy concerns, contact us at info@petukrestaurant.com.
6. Children’s Privacy:
Our services are not intended for children under 13 years of age.
7. Additional Data Usage Disclosures for Mobile App & Website:
- SMS Communication: Our SMS gateway providers receive your mobile number to send order-related OTPs, delivery updates, and important notifications when you place an order.
- Delivery Fulfillment: Our delivery partners receive your name, delivery address, phone number, and order details solely for the purpose of fulfilling and delivering your order.
- Location Data Collection: Location information is collected only if you manually enter it on the checkout page or provide it while placing an order. We do not automatically track or store your GPS location without your permission.
8. Updates to This Policy:
We may update this Privacy Policy. Changes will be posted on this page with a new effective date.